You are here:
Home > Resources > Training
Training
Excellent customer service is of paramount importance to the success of your business – especially in today’s hugely competitive tourism market.
YTB’s highly respected suite of eight Welcome to Excellence courses will ensure you can:
- Stand head and shoulders above the competition
- Impress your customers and win more repeat business
- Gain more business through word of mouth recommendations
- Attract higher quality staff and improve staff retention
All our courses are regularly updated and are the only customer training programmes in the UK recommended by Regional Tourist Board Partnerships.
For more information, please contact:
Alison Ruddick
312 Tadcaster Road
York
YO24 1GS
Tel: 01904 773333
Fax: 01904 701414
Email:
aruddick@ytb.org.uk
Business Link Yorkshire
Business Link Yorkshire is holding a huge range of FREE events and workshops throughout the region designed to help your business. Why not have a look at their website www.BusinessLink.gov.uk and see when there’s one in your area that may be applicable to your needs.